Warranty

All products from Peppermint cycling come with a  one (1) year warranty. If your product shows a weakness, we do offer a repair service. Write to us at info@peppermintcycling.com including photos of your product and a proof of purchase and we’ll see what we can do to revamp it. If the item can’t be repaired, we will offer a replacement or compensation, depending on the state of the defective item and the product's availability.

This warranty does not cover normal wear and tear, excessive usage or accidental damage. For accidental damage, see crash replacement section below.

In order to return your defective product, the first step is to contact our customer service at info@peppermintcycling.com including photos of the issue and context to justify your complaint. Your email must include a proof of purchase.

All items returned for a repair or other warranty reasons must be clean (washed and dried). If this condition is not met, we may return the products back to you.

Frequently Ask Question

I have recived a faulty item, what should I do?
If you believe to have recieved a faulty item in your order, you can return your item via our return portal up until 30 days.
How do I file a claim or warranty?
In order to return your defective product, the first step is to contact our customer service at info@peppermintcycling.com including photos of the issue and context to justify your complaint. Your email must include a proof of purchase.
Haven't found what you're looking for - Contact us

I accept the Terms of Use of peppermintcycling.com. I understand that any item purchased on peppermintcycling.com OUTLET or SAMPLES is neither exchangeable nor refundable, unless the item received is defective or does not match its description on the website.

You have successfully subscribed.
This email has been registered
Référez un ami
Donnez 25%, Obtenez 50$
Offrez à vos amies 25% de réduction sur leur première commande de 200 $+ et obtenez un coupon de 50$ pour chaque référence réussite