Warranty
All products from Peppermint cycling come with a one (1) year warranty. If your product shows a weakness, we do offer a repair service. Write to us at info@peppermintcycling.com including photos of your product and a proof of purchase and we’ll see what we can do to revamp it.
If the item can’t be repaired, we will offer a replacement or compensation, depending on the state of the defective item and the product's availability.
This warranty does not cover normal wear and tear, excessive usage or accidental damage. For accidental damage, see crash replacement section below.
In order to return your defective product, the first step is to contact our customer service at info@peppermintcycling.com including photos of the issue and context to justify your complaint. Your email must include a proof of purchase.
All items returned for a repair or other warranty reasons must be clean (washed and dried). If this condition is not met, we may return the products back to you.